A free app for Android, by Samsung Electronics Co. Ltd..
Smart Tutor
for
SAMSUNG Mobile
provides remote access to
the SAMSUNG Contact Center
for your mobile phone.
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It allows you to connect your mobile to the computer to give you access to a remote
SAMSUNG
expert who will diagnose your device and provide you with functional advice to optimize your device.
The expert can access all the applications and settings on your phone to provide you with the information you need to improve the performance of your device. Once you've connected, you can enter the 6-digit code provided by the expert to log in to
the SAMSUNG Contact Center
.
You can then make a call to
the SAMSUNG Contact Center
and wait for the expert to diagnose your device. Once the expert has finished, you can get the diagnosis and any functional advice.
To make sure that your device is compatible with
Smart Tutor
for
SAMSUNG Mobile
, please check the list of compatible devices.
To make it easier for the
SAMSUNG
expert to provide you with the information you need, you can set the applications to be listed in the order they are shown when you're using
Smart Tutor
for
SAMSUNG Mobile
.