mobicable -CATV Billing App for Simplified Cash Collection
mobicable app (Earlier well known as CableGuy) is used by 1700+ Local Cable Operators (LCOs) across India. It is a mobile app designed to simplify the monthly cash collection of cable TV bills from customers. This app is highly useful for cable TV operators, LCOs, and local cable TV owners. Along with the mobile app, mobicable comes with a desktop software called MobiCable, which is a comprehensive cable TV billing software that automates various aspects of the cable TV business, including complaint management, online payments, GST compliance, and TRAI regulations. With over 7,00,000 households using mobicable and the desktop software in the past five years, it has become a trusted solution in the industry.
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mobicable supports both postpaid and prepaid scenarios, and it also allows a mixture of both. The app offers a range of features to streamline customer management and billing operations for LCOs. Agents can easily collect monthly cash payments, issue payment receipts through WhatsApp and SMS, and even print paper receipts using the integrated Bluetooth printer. The app provides a single view of the customer, automates monthly billing, manages inventory (including set-top boxes), and facilitates online payments through mobiezy mPay. It is also GST ready, allowing operators to capture collected GST amounts for filing returns. The app offers various reports for daily and monthly collections, and also includes features like complaints management, reminders for bill payments, and an IVR system for automatic customer payment reminders. Additionally, mobicable provides a free call center facility to receive customer complaints and supports multiple languages.