eCATS Mobile Application: A Comprehensive Solution for Tata Motors' Channel Partners and Retailers
Tata
Motors Ltd, Commercial Vehicle Division has launched eCATS Mobile Application to enable its channel partners and retailers to search for genuine
Tata
spare parts with ease. This mobile application offers a comprehensive solution to its users by providing a catalogue search based on various parameters such as VIN No, Chassis Type, Part No, and Registration number. The app also displays the image of the part for better accuracy and identification and helps identify part applicability against the model. Additionally, it provides information on alternate/interchangeable parts and displays the availability of
Tata
Genuine Spare Parts at nearby channel partners on a map. The app also allows users to fetch contact details of channel partners to allow call out.
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Overall,
the eCATS Mobile Application
provides numerous benefits to its users such as finding accurate parts numbers, improving ordering efficiency, increasing customer satisfaction, and selling more parts. It is a step forward towards
digital
enablement, making it easier for channel partners and retailers to search for genuine spare parts.